SKILL 3: RECOGNIZE INDIVIDUAL AND TEAM CONTRIBUTIONS
• Definition: Reinforcing valuable contributions
• Benefits:
— Sustains positive behavior
— Motivates high performance
• Steps:
A. Define requirements and expectations
B. Define the motivating factors for different groups
C. Design a reward system
Introduction
Recognition is a way to reinforce valuable contributions. Stated objectives or new initiatives are unlikely to become a reality without reinforcement or incentive. Maximizing commitment is no exception to this. Like a car without gasoline, no matter how great it looks, it’s not going anywhere. It is basic human nature to initiate and sustain behavior either to achieve a positive result or to avoid a negative one (Mendes, 1995). Also, ...
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