The Manager's Pocket Guide to Virtual Teams

Index

–A–

Accountabilities, distributing, 60–63, 71

Action commitments, 123

Active listening, 92, 128

Assessments, team, 8–12

stage of development

assessment, 12

team effectiveness profile, 8–10

virtuality assessment, 11

Attending, 92

Audio teleconferencing, 35

–B–

Behavior

communication and, 74

resolving problem, 105–106

Benchmark, vision

statement as, 34

Boundaries, work without, 4

Brainstorming, 28, 105, 124

Brainstorming technology, 15

Business drivers, 1–2

–C–

Capacity, assessment of team, 9

Challenges

creating, 18

identifying, 20–24

Changes, identifying, 20–24, 43

Closure, workplace technology and, 16

Collaboration

defined, 6

norms, 40

strategic, 2

technology and, 113

in virtual teams, 4

workgroup technology and, 6–7

Commitment(s)

action, ...