The Manager's Pocket Guide to Virtual Teams

SKILL 4:DEFINE ROLES AND RESPONSIBILITIES

•  Definition:  Focusing on key results and clarifying division of responsibility and authority

•   Benefits:

—   Defines expectations, reduces conflict, increases support

—   Increases accuracy and fairness of performance management

•   Steps:

A.   Distribute tasks and accountabilities

B.   Define categories of information

C.   Describe the key events facing the team

Introduction

Roles and responsibilities focus on the key results to be achieved by each team member and make clear the division of responsibility and authority of each member. Some of the key roles in the team process might include:

•   Team Leader—transmits information; interprets policies; communicates work details and management directives ...