© 2000 by Emily A. Sterrett
All rights reserved. Any reproduction in any media of the materials that appear in this book without written permission from HRD Press is a violation of copyright law.
Published by:HRD Press22 Amherst RoadAmherst, MA 010021-800-822-2801 (U.S. and Canada)1-413-253-3490 (Fax)http://www.hrdpress.com
ISBN 0-87425-597-6
Production services by Clark RileyCover design by Eileen KlockarsEditorial services by Robie Grant
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