About the Author…

Emily A. Sterrett is President of her own training and management consulting firm, PerformanceWorks, LLC. She has over twenty years’ experience in project and people management, career counseling, and college teaching in management and psychology. She has a Ph.D. in Social Psychology and is a Licensed Professional Counselor. Her consulting specialties include leadership development, emotional intelligence, teambuilding, and employee morale and retention. The concept of EQ integrates many of the ideas she believes in passionately and that have worked with her many satisfied OD clients. Her other publication, Leadership Foundations (available from Virginia Philpott Manufacturing Extension Partnership), a practical guide for frontline ...

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