DEDICATION
To the men in my life … my husband, John, and my son, Conner. Conner, it will be many years before you need to use a book like this. But virtual communication is here to stay. I hope you’ll find this book helpful years from now as you enter the world of virtual communication.
John, thank you for being my best friend, for ALWAYS being there for me, for your never-ending love and support, and for knowing me better than anyone else on this earth.
Mom, thanks for your endless words of encouragement and for making me believe that if I worked hard enough, I could be successful at whatever I chose to be.
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