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The Manager's Pocket Guide to eCommunication: Communicating effectively in a digital age by Laurie K. Benson

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3. Getting the Most Out of Your Conference Calls(as a presenter or as a participant)

More and more, an increasing number of companies are choosing conference calls over face-to-face meetings as a way of bringing people together from around the city or around the world while managing costs. An MCI survey found that, on average, a business professional spends “3 hours a day in meetings, and that face-to-face meetings can cost up to seven times more than meetings conducted through conferencing technology.” Additionally, “according to analysts, about 27% of business meetings at present involve remote participants, up from just 7% ten ...

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