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The Manager's Pocket Guide to eCommunication: Communicating effectively in a digital age by Laurie K. Benson

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2. Communicating Effectively through Voice Mail

Like e-mail, most companies are also dependent on voice mail as a primary form of communication. Voice mail has become more critical as companies continue to go “global” and cross time zones. Voice mail enables you to send and receive messages remotely from any phone in the world at any time, crossing time zone barriers. Through a combination of e-mail and voice mail, an executive could go several days without talking voice-to-voice with anyone, yet still get the job done, and get it done quickly regardless of what time it is!

Voice mail is a more informal form of communication. Like ...

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