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The Manager's Pocket Guide to eCommunication: Communicating effectively in a digital age by Laurie K. Benson

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Managing the Masses … How Do You Deal with All of That E-Mail?

Now that I’ve given some hints on how to communicate more effectively through e-mail, let me provide you with some hints on how to manage the mass of e-mail communication that you receive daily. Let me say, from experience, that you could literally spend all day reading and responding to e-mail if you let yourself. However, you must remember that you still have a job to do. E-mail is merely a tool to help you do your job. Do not let e-mail rule your agenda for the day. Here are some things that you might consider:

•   Most e-mail applications have a “ding” noise (that is, obviously, not a technical term) when you receive new mail. Turn it off! The noise will only distract you. Some ...

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