Is the physical environment of the workplace conducive to learning? Does the arrangement of work space and traffic flow facilitate communication among employees? Are the people who need to learn from each other coming into frequent contact?
Most workplace learning takes place in informal interactions. A casual hallway conversation among co-workers can lead to a discussion where people compare experiences with a new process. A chance meeting between managers can result in a new strategy for dealing with a supervision problem. A free-flowing, lunch-time discussion among work team members can lead to an innovation in how they ...
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