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The Manager's Pocket Guide to Organizational Learning by Stephen J. Gill

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Evaluation

Evaluation is essential to learning. Our society emphasizes right and wrong, good and bad, worthy and unworthy, winning and losing. Because of this, we tend to think that evaluation is about placing blame. Not true: the true significance of evaluation in organizations is that it provides information that will result in improved performance.

Evaluation means looking for indicators of progress toward and achievement of strategic goals, and understanding what it is about the learning process that is helping employees improve and sustain their performance over time. You must identify aspects of the organization that are barriers to learning ...

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