This chapter explains how work groups and teams can be opportunities for learning. The more powerful structure for learning, however, is the true team. Katzenbach and Smith provide this definition of teams:
… a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.
This definition suggests that teams are more dependent on organizational learning for their success. Team members learn collectively. But whether group members are working together simply because they share the same task (work group) or they are ...
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