Action Learning

Action learning is learning from doing—you must intentionally engage a group in a work activity for the purpose of learning and change, have the group reflect on the process and outcomes of that activity, and then use that newfound awareness for improving the group activity.

A. Self-Directed Action Learning

What we do is often inconsistent with the values that we say we believe in—what Argyris and Schon refer to as the difference between “theory-in-use” and “espoused theory.” We are often not aware of this inconsistency, however. Action learning gives us an opportunity to surface our behavior and the values underlying this behavior in relation to the group: A manager might claim to believe that all employees deserve respect and ...

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