Alexrod, Alan, and Jim Holtje, 201 Ways to Say No Gracefully and Effectively (New York: McGraw-Hill), 1997.
Augustine, Norman, Augustine’s Travels (New York: AMACOM),1998.
Benun, Ilise, editor, The Art of Self Promotion (P.O. Box 23, Hoboken, NJ 07030).
Bick, Julie, All I Really Need to Know about Businesss I Learned at Microsoft (New York: Simon & Schuster Pocketbooks), 1997.
Blanchard, Ken, Gung Ho! (New York: William Morrow), 1998.
Burris, Daniel, Technotrends (New York: HarperCollins), 1993.
Caroselli, Marlene, The Language of Leadership (Amherst, MA: HRD Press), 1990.
Cohen, Herb, You Can Negotiate Anything (Secaucus, NJ: L. Stuart Publishers), 1980.
DiZazzo, Raymond, Saying the Right Thing: The 4 Secrets of Powerful Communications ...
Get The Manager's Pocket Guide to Influence with Integrity: Power, Principles, and Persuasion now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.