SUGGESTED READING

Alexrod, Alan, and Jim Holtje, 201 Ways to Say No Gracefully and Effectively (New York: McGraw-Hill), 1997.

Augustine, Norman, Augustine’s Travels (New York: AMACOM),1998.

Benun, Ilise, editor, The Art of Self Promotion (P.O. Box 23, Hoboken, NJ 07030).

Bick, Julie, All I Really Need to Know about Businesss I Learned at Microsoft (New York: Simon & Schuster Pocketbooks), 1997.

Blanchard, Ken, Gung Ho! (New York: William Morrow), 1998.

Burris, Daniel, Technotrends (New York: HarperCollins), 1993.

Caroselli, Marlene, The Language of Leadership (Amherst, MA: HRD Press), 1990.

Cohen, Herb, You Can Negotiate Anything (Secaucus, NJ: L. Stuart Publishers), 1980.

DiZazzo, Raymond, Saying the Right Thing: The 4 Secrets of Powerful Communications ...

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