IT’S BEEN SAID THAT what you say equals what others will do but how you say it may well determine how well they do it. Your style of managing, like your style of communicating, is a combination of content and context. Consequently, it will both remain consistent and yet change with the circumstances.
This is not as paradoxical as it may seem at first. To illustrate, the “what” or content of both your managerial and your influence style is a well-known constant. The “how,” though, is a variable. In other words, your style may include a results-driven approach. But the words/actions you choose to show that style will be impacted by certain ...
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