Abdication, as reaction to conflict, 28
Ability to deal with conflict
as cause of conflicts, 36–37, 42, 56–57
conflict prevention and, 63–64
Age, as cause of conflicts, 55
Analysis of conflict. See Conflict causes; Naming conflicts
Anger, as reaction to conflict, 28
Anticipation, of conflict, 3, 7
Assumptions
as cause of conflicts, 35, 42, 49–50
conflict prevention and, 63
in conflict resolution, 28
Authority, use of in conflict resolution, 89–90, 95, 96
Avoidance, of conflicts, 1, 4, 8, 29–30, 102
Beliefs
vs. values, 44
Benefits, conflict resolution and, 72–74
Body language, conflict and, 25–27
Case study
identifying cause of conflict, 37–43
Causes, of conflict. See Conflict causes
Childhood ...
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