FOREWORD
Terry Fitzwater has once again written a concise and extremely useful guide for human resources managers—this time focusing on providing managers with the tools necessary to motivate employees and to resolve disputes in the workplace before they become serious legal issues. Terry’s approach is straightforward, easy to apply, and geared to today’s changing workforce. It is a welcome contribution to the literature on this topical subject.
John M. Skonberg
Attorney
Littler Mendelson
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