Communications

Employees who are kept in the dark concerning the company and its plans are more apt to leave because there is no clear reason to stay. Always remember to ask yourself this question: “If we make this decision, who needs to know?” The answer is, everyone.

SUGGESTIONE-MAIL,TELEPHONEMESSAGING,NEWSLETTERS,MEETINGS,OPINIONSURVEYS

The age of electronics provides a number of quick and easy ways to communicate. Part of its allure is that communication can be totally confidential, allowing those too timid to speak the opportunity to be heard. Meetings should be put on a regular schedule so that employees can prepare for them in advance. The employer’s goal should be to create an open flow of information without encumbrances of any kind. ...

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