Book description
This pocket guide is packed with insight and key skills for those new to the process of management or anyone needing new ideas and tools concerning relationship management. It provides survey materials to help managers evaluate and assess skills and policies in order to identify areas where change may be necessary. Also included are suggestions on programs and philosophies in order to increase an employee's desire to remain with an organization. This book helps define how management practices and styles, organization policies and procedures, and employment laws impact employee relationships. It offers ideas toward developing a more satisfied workforce and a company more informed about some of the more common employment laws.
Table of contents
- Cover
- Title
- Copyright
- Foreword
- Table of Contents
- Preface
- Introduction
- 1. Communications
- 2. Satisfaction Surveys
- 3. Alternative Dispute Resolution
- 4. Retention through Satisfaction
-
5. Understanding Employment: Laws and Regulations
- ADA—AMERICANS WITH DISABILITIES ACT
- ADEA—AGE DISCRIMINATION IN EMPLOYMENT ACT OF 1967
- ERISA—EMPLOYEE’S RETIREMENT AND INCOME SECURITY ACT OF 1974
- WARN—WORKER ADJUSTMENT AND RETRAINING NOTIFICATION OF 1988
- BFOQ—BONA FIDE OCCUPATIONAL QUALIFICATION
- COBRA—CONSOLIDATED OMNIBUS BUDGET RECONCILIATION ACT
- EEOC—EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
- FLSA—FAIR LABOR STANDARDS ACT
- IRCA—IMMIGRATION AND REFORM CONTROL ACT
- FMLA—FAMILY MEDICAL LEAVE ACT OF 1993
- SEXUAL HARASSMENT
- EMPLOYMENT AT WILL
- OSHA—OCCUPATIONAL HEALTH AND SAFETY ACT OF 1970
- NLRB—NATIONAL LABOR RELATIONS BOARD
- OFCCP—OFFICE OF FEDERAL CONTRACT COMPLIANCE PROGRAMS
- IMPORTANCE OF COMPLIANCE
- RECOMMENDED ACTIONS
- THE EMPLOYMENT PRACTICES AUDIT
- Appendix I
- Appendix II
- Index
- About the Author
Product information
- Title: The Manager's Pocket Guide to Employee Relations
- Author(s):
- Release date: January 1999
- Publisher(s): HRD Press
- ISBN: 9780874254761
You might also like
book
75 Ways for Managers to Hire, Develop, and Keep Great Employees
People power your business—and success can hinge on your hiring, inspiring, and keeping the right ones. …
book
Perfect Phrases for Managers and Supervisors, Second Edition, 2nd Edition
The Right Phrase for Every Situation . . . Every Time Communication is the single most …
book
Boundaries for Leaders - Results, Relationships, and Being Ridiculously in Charge
The coauthor of the classic bestseller Boundaries, with over 2 million copies sold, and an expert …
book
The Manager's Employee Engagement Toolbox
Everyone knows engaged employees are happier and improve the workforce. But engaged employees improve their managers' …