Handling Conflict Positively

One of the challenges of dealing with conflict is to help people maintain healthy relationships during and after periods of conflict. Simply resolving the problem is not enough. The people involved must be satisfied with the outcome and attention must be given to their emotional well-being. If these two areas are not addressed, chances are other problems will surface within time. The following tips will help you maintain healthy relationships during periods of conflict.

1.  Acknowledge conflict. Workplace conflict happens. Effective supervisors acknowledge conflict and take steps to help employees resolve conflict.

2.  Encourage participation. Managers and supervisors can help people overcome problems that split groups ...

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