Tips for Success:Communication
1. Think through what you want to say before you say it. Remember, you cannot not communicate.
2. Speak clearly and concisely. Also speak with enthusiasm and expressiveness.
3. Be sincere. Most people have a very fine insincerity detector.
4. Develop an attitude of wanting to listen. Demonstrate this by focusing on the sender’s message, not on formulating your response.
5. Use a “real” open door policy with your employees.
6. Show the speaker that you are listening by maintaining eye contact.
7. Use open-ended questions to open up communication.
8. Summarize conversations to ensure understanding and provide closure.
9. Don’t shoot the messenger. Encourage or reward people who have contrary viewpoints or ...
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