1. I encourage employees to express their honest feelings (positive or negative) about their work-related experiences, including such dimensions as
*training
*educational opportunities
*social relationships.
5. I attempt to be verbally supportive
*when employees are emotionally upset.
7. I make a good deal of eye contact with employees
*during our meetings.
12. I explain to employees that I really want to know what they as individuals honestly think, so that I can offer advice specific to them about issues such as
*balancing job requirements/career development commitments with responsibilities outside of the workplace.
13. I arrange my meetings with employees at times when I will probably not be interrupted by
*telephone ...
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