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The Manager's Pocket Guide to Documenting Employee Performance by Terry L. Fitzwater

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3. WORKING THROUGH THE PHASES OF DISCIPLINE

The effective approach to discipline comprises five phases, all of them equally important. They are similar to guidelines, offering you a method that begins at the first sign of trouble and ends with change evaluation. The following should be used at each step of the four-step process discussed earlier.

Phase I.

Search for the facts

— Investigate

Phase II.

Consider possible actions or alternatives

— Deliberate

Phase III.

Take the most appropriate action

— Adjudicate

Phase IV.

Document

— Administrate

Phase V.

Follow Up

— Evaluate

Phase I. Search for the Facts

This is the information-gathering phase. In most cases, you will know the whos, whats, whens, and hows of the problem. ...

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