APPENDIX D            

PROBLEMS & SOLUTIONS INDEX

 

PROBLEMS & SOLUTIONS INDEX

1.    The team I’m sponsoring is spending all its time generating lists of things that other groups need to do—Engineering, Maintenance, Management, other shifts, etc. What can I do to focus team members on what they need to do?

Your first step is to re-evaluate this team’s charter. You must ensure that the team has something substantive to focus efforts on and that you have granted clear authority to act on those substantive issues. If there is any chance that the charter is not clear, schedule a meeting to clarify your expectations along with the empowerment limits.

If you are certain that ...

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