You now know that you have a performance gap that is worth addressing. You also have identified the likely causes of the performance gap. The following pages describe the various strategies you can use for selecting either a nontraining or training method for closing the performance gaps.
Selecting Nontraining andTraining Strategies
There are two types of strategies for enhancing employee performance: nontraining strategies and training strategies.
It is important to match the type of strategy used to the causes of the gap in performance.
• If your causes are due to environmental or motivational ...