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The Manager’s Phrase Book by Patrick Alain

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Part 6When It’s Personal

Facing a problem presents a much less vulnerable part of you than running from it does.

—Unknown

This is probably where some of you will cringe. Do I have to hear about my assistant’s personal life? Why can’t we leave that stuff where it belongs—at home? If you are asking yourself questions like these, perhaps you haven’t yet realized that the line between work and personal life is no longer as clear as it once was. For some, there is no line; their work is their life (just think of Milton in the movie Office Space). And of course there is always the human element: You are not managing robots; everyone has a personal life—even you!

Have you ever had a personal problem that has spilled over into your work and affected ...

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