Foreword
It was back in the early 1980s that Kenneth Blanchard and Spencer Johnson in their book, The One Minute Manager, described feedback as "The Breakfast of Champions". Delivered well with care and positive intent, feedback can inspire us and help us access our full potential. Many of us, however, will be able to cite experiences of feedback (both delivered and received) when the impact has not been motivational.
Creating the environment and readiness for effective communication in the workplace is a critical leadership skill for people, whatever role they perform. For a team to achieve optimal performance, all members of the team carry the responsibility to hold themselves and each other to account for fulfilling their role. Being able to ...
Get The Manager's Guide to Employee Feedback now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
