The Manager’s Guide to Rewards: What You Need to Know to Get the Best for—and from—Your Employees

Preface

By Murray Dalziel, Managing Director, Global Practices, Hay Group

THE WORLD IS CHANGING and the world of business is changing along with it. Improvements in technology and a deeper understanding of human psychology have led to “flatter” organizations that get things done with greater speed than ever before. These new organizations have the potential for transparency—an atmosphere in which each work group knows what the other groups are up to, in which unit heads communicate openly with one another, and in which every employee understands the organization’s mission, its goals, and its strategies.

In this brave new world, line managers are often called upon to act in roles previously filled by human resources (HR) professionals. They are now ...