Write Effective Letters and Memorandums

“If I had more time, I would have written a shorter letter.”

—T.S. Eliot

In This Chapter

  • Why letters are still important.
  • How to write a business letter.
  • How to write a memo.
  • How to write a report.

Even in this age of email, Twitter, and Facebook, the art of letter writing is one that managers still have to master. You may believe that love letters, thank-you notes, and correspondence with friends have gone the way of the cassette tape recorder. But business correspondence may be more important than ever. To some, it is the gold standard by which the quality of an organization’s communication activity ...

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