How to use the book
Select the relevant situations from the roadmap guide found on page xvi, just after this Introduction, and choose the appropriate tool listed underneath.
If you want to get started straight away (and, of course, you do!), you can go right to that chapter. You will find it is pretty self-explanatory. Come back and read this Introduction afterwards, as it gives advice on how to ask questions – an essential coaching skill.
This book gives you a simple sequence of actions to take you to a solution for each situation, with each one presented as a memorable acronym. Each chapter is arranged in the same way, and presents the information as a progression from the tool itself to a fuller understanding of how it works. Icons highlight ...
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