| Second coaching conversation |
The second example conversation shows how the STAGES tool can be used in a formal performance improvement review. As it is formal and must comply with company policy, the manager pays attention to setting the stage at the outset:
Learning Point
| Make sure the desired outcome is specific. |
| Manager: | Tanya, you’re here because over the last few months, your performance has not been satisfactory, and you have received a letter inviting you to attend this meeting. Pavel is here from HR as a witness, and he will take notes. ... |
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