Learning points summary

  • The STAGES model for performance review provides a template that can be used whenever you need to conduct a review, and is adapted from the STAGES feedback tool in Chapter 4.

  • It can be adapted for both formal or informal appraisals or reviews.

  • Reviewing performance is most effective when it is a two-way process.

  • Used effectively, alongside frequent and timely ongoing feedback, it can be a highly productive forum for discussion and debate.

  • The STAGES model involves both you and your team member in the process of discussion and review.

  • Use cooperative words and language rather than being directive.

  • Setting the stage gives the session structure and underlines its importance.

  • The STAGES cycle can be used again and again within the ...

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