Learning points summary
This tool provides you with a logical sequence for solving a problem with your coachee, unravelling the issues, weighing them up and arriving at a solution.
It can also be used by team members individually, so that they can sort out their own problems – which means that you don’t have to!
It is not always easy to get the facts straight in one go, particularly if coachees have been sitting on things for a while. You may need to question and prompt to get to the bottom of it.
Often, thinking a problem through in the DROPS sequence will help the coachee reach a solution without completing all the stages. For example, having the coachee describe the problem fully, and listing any reasons, may reveal an obvious solution without ...
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