Chapter 4. Giving feedback that works: Make sure your feedback can be easily swallowed and digested – give it in STAGES!
We all know that feedback is a good thing – people only learn from experience if they know what they did and how they did it. We know that we need to give it and ask for it. Despite that, it is surprising how hard it is to give well – so that the person on the other end of it understands it, accepts it and acts on it – and how easily it can go wrong. Feedback is important, and it will be more effective if it’s given at the right time, in the right place and from one adult to another rather than as a parent to a naughty child. ...
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