Where next?

Using the above example, what does the coach do next? Remember, it’s the repetition and consistency of the coaching approach that helps make it effective. Once the coachee has produced some workable options for what he or she will do differently next time, the coach can then help the learner to be more specific.

The coachee in our example said that she would delegate smaller projects, consider the match between the delegated task and the experience, skills and capabilities of the person more carefully, and spend time with that person in the early stages of the task. You can say ‘Great, do you have another task in mind?’ and you may ...

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