| Second coaching conversation |
Read the following example of a coaching dialogue and identify the GOLD structure used by our manager coach. Notice how the coach uses open questions exclusively, both to gather information and to stimulate more in-depth responses:
| Coachee: | Our coaching session last month on how I can learn to delegate more was very helpful, although I am still having some problems. Could we review that together now? |
| Manager: | Absolutely. Let’s refresh ourselves on what your objective was. |
| Coachee: | I needed to delegate more report writing to two of my team members, to free up my own time for departmental planning. |
| Manager: | OK. Could you ... |
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