Chapter 2. Following up on a coaching session: Helping others learn from experience and behave in new ways – a tool worth its weight in GOLD!
One of your team has done something, either as a result of your earlier coaching or independently. Chances are it won’t have been 100 per cent successful and, as a coaching manager, you’re keen to ensure that the person learns from their experience. Here’s where a quick conversation can really help improve performance for next time, by reflecting on what’s happened this time. The questions and prompts you give might seem simple – and they are – but the beauty of this technique is that you’re helping ...
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