Learning points summary

  • Follow the COACH sequence, using appropriate questioning.

  • The questions help learners think through the problem for themselves, clarify their understanding and arrive at their own solutions.

  • A coach does not have to be a subject expert (this can be a disadvantage, as it may lead to giving advice) – he or she is a facilitator.

  • Learning how to structure their thinking for one issue will help coachees to do it for themselves in the future.

  • Use the COACH sequence as often as necessary in one coaching conversation.

    Take Action!

    Write down your thoughts on follow-up coaching; what you will do in your next session with the COACH tool. ...

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