You are previewing The Manager’s Coaching Toolkit: Fast and Simple Solutions for Busy Managers.
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The Manager’s Coaching Toolkit: Fast and Simple Solutions for Busy Managers

Book Description

You know coaching is a powerful way to improve the performance of your team. But you haven’t got the time to read the manuals or go on a training course: you need fast learning and simple solutions.

This book is the answer for every busy manager who wants to learn and improve their coaching skills quickly. Highly practical and immediately applicable, it provides you with a compendium of models that can be applied easily to everyday managerial challenges.

From giving feedback to making decisions, The Manager’s Coaching Toolkit delivers fast, focused coaching skills to ensure managerial success. What’s more, The Manager’s Coaching Toolkit has an associated website www.CoachingToolbook.com with downloadable templates so that you can start coaching with the right support materials straight away.

Table of Contents

  1. Copyright
  2. Books that make you better
  3. Toolkit icon summary
  4. Introduction
    1. The problem
    2. The solution
    3. How to use the book
    4. How each chapter is laid out
    5. Getting the climate right
    6. Questioning, listening and responding
  5. Coaching toolkit roadmap – which tool to use and when
  6. How to hold a coaching conversation: Structure every coaching discussion to cover the five key stages – every time you COACH
    1. When to use this tool
    2. How to use the tool
    3. Sample coaching conversation
    4. Unpacking the conversation
    5. Second coaching conversation
    6. Where next?
    7. History of the tool
    8. Related tools
    9. Further reading
    10. Learning points summary
  7. Following up on a coaching session: Helping others learn from experience and behave in new ways – a tool worth its weight in GOLD!
    1. When to use this tool
    2. How to use the tool
    3. Sample coaching conversation
    4. Unpacking the conversation
    5. Second coaching conversation
    6. Where next?
    7. History of the tool
    8. Related tools
    9. Further reading
    10. Learning points summary
  8. Setting goals with a plan built in: The calm after this STORM is because you know what you want and where you’re going
    1. When to use this tool
    2. How to use the tool
    3. Sample coaching conversation
    4. Unpacking the example
    5. Second coaching conversation
    6. Where next?
    7. History of the tool
    8. Related tools
    9. Further reading
    10. Learning points summary
  9. Giving feedback that works: Make sure your feedback can be easily swallowed and digested – give it in STAGES!
    1. When to use this tool
    2. How to use the tool
    3. Sample coaching conversation
    4. Unpacking the example
    5. Second coaching conversation
    6. Where next?
    7. History of the tool
    8. Related tools
    9. Further reading
    10. Learning points summary
  10. How to find the best solution to a problem: Use this tool when a problem DROPS on to your desk!
    1. When to use this tool
    2. How to use the tool
    3. Sample coaching conversation
    4. Unpacking the example
    5. Second coaching conversation
    6. Where next?
    7. History of the tool
    8. Related tools
    9. Further reading
    10. Learning points summary
  11. Difficult decisions made easy: When there is a difficult decision, OPERA can make things simple
    1. When to use this tool
    2. How to use the tool
    3. Sample coaching conversation
    4. Unpacking the example
    5. Second coaching conversation
    6. Where next?
    7. History of the tool
    8. Related tools
    9. Further reading
    10. Learning points summary
  12. Decision making now and in the future: Too close to see where you are now? Unclear of your position? Stand back and SWOT it!
    1. When to use this tool
    2. How to use the tool
    3. Sample coaching conversation
    4. Unpacking the example
    5. Second coaching conversation
    6. Where next?
    7. History of the tool
    8. Related tools
    9. Further reading
    10. Learning points summary
  13. Taking the pain out of performance appraisals: Reviewing performance can be daunting – break it down into six easy STAGES!
    1. When to use this tool
    2. How to use the tool
    3. Sample coaching conversation
    4. Unpacking the example
    5. Second coaching conversation
    6. Where next?
    7. History of the tool
    8. Related tools
    9. Further reading
    10. Learning points summary
  14. Index