Chapter 9

The “Golden Suggestion” for Working with Others

The greatest lesson you might ever learn in this life is this: it is not about you.

—Shannon L. Alder, author

Two members of our friend Alice’s project team are equally good at their jobs. They both serve the same function, and she has an equally high opinion of both. Yet when she received some feedback from her team members, one of them felt she was “micromanaging” while the other felt she could check in more often. How can both things be true when she maintains the same schedule with each?

Alice was confused. After all, she was following the Golden Rule. She used to do their job, ...

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