Chapter 4

The Remote Leadership Model

All the tools, techniques, and technology in the world are nothing without the head, heart, and hands to use them wisely, kindly, and mindfully.

—Rasheed Ogunlaru, speaker and coach

Alan has been leading successfully for a long time. When the company allowed some team members to work from home and then changed the org chart so he had some folks in the Mobile plant reporting to him, neither he nor his boss thought much about it. He knew all the players and they knew him, he knew the work, and he knew how to lead. When IT gave him access to some new technology, he thought, “I don’t need that, I have all the tools I need, it’s working fine.” ...

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