Chapter 1

What We’ve Learned about Long-Distance Leaders

You cannot manage men into battle.You manage things; you lead people.

—Admiral Grace Hopper

Eric is a solid manager and has had a traditional team in place for five years. Lately, he’s been dealing with people working from home several days a week. On the surface everything’s fine, but as he told us, he spends too much time worrying about what he doesn’t know, or what might be happening, rather than the work itself. He second-guesses himself more than ever and feels less confident in his decisions. As he said, “So far so good, but for how long?” There are a lot of people like Eric.

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