THEORY 96

LUFT AND INGRAM’S JOHARI WINDOWS

Use to appreciate how important self-discovery and shared discovery can be in increasing understanding and trust.

In the 1950s, two psychologists – Joseph Luft and Harry Ingram – developed a model for soliciting and giving feedback. The model is a 2 × 2 grid which represents things that a person knows about themselves on one axis and things that others know about them on the other axis. By plotting the levels of self-knowledge and the knowledge held by others the person can develop a greater understanding of their personality and how they are perceived by others.

Illustration

Luft and Ingram designed a Characteristics ...

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