QUOTATION 72
ROBIN SHARMA ON THE POWER OF INFLUENCE
Use this as your default approach to gaining control over staff.
Robin S. Sharma (b. 1965) is an author and the founder of Sharma Leadership Consultancy. The following quotation of his identifies the difference between hard power and soft influence:
Leadership is … about impact, influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers.
Robin Sharma
Power can be used to compel people to do as you request. However, it can create a culture of fear and produce unhappy working conditions. On the other hand, influence seeks to persuade people to do as you request. It may take ...
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