QUOTATION 59
PETER DRUCKER ON THE NEED FOR CONTINUITY IN A PERIOD OF CHANGE
Use this as the basis for your plan to reassure staff during a period of change.
Peter Drucker (1909–2005), the most influential of all management writers, was interested in all aspects of management, including change management. With his usual insight, he identified that, in many organisations, there is a disjunction between the organisation’s change agenda and people’s need for continuity and consistency, namely:
Organisations that are change leaders are designed for change. But people need continuity … they do not function well if the environment is not predictable, not understandable, not known.
Peter Drucker
WHAT TO DO
- In any change situation, staff need ...
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