QUOTATION 26
MARCUS BUCKINGHAM ON MANAGERS AND THE GOLDEN RULE
Use this as the basis of your relationship with staff and colleagues.
The Golden Rule suggests that you should treat people as you would like to be treated. Marcus Buckingham (b. 1966), management writer, argues that to be effective, managers should not always treat staff as they would like to be treated. He suggests that:
The best managers break the Golden Rule every day [as the rule] presupposes that everyone breathes the same psychological oxygen as you [the manager]. For example, if you are competitive, everyone must be similarly competitive. If you like to be praised in public, everyone else must, too.
Marcus Buckingham
The fact that people differ is obviously true. ...
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