INTRODUCTION
There are a wide range of skills associated with the practice of management. In this section I’ve tried to identify the key knowledge and understanding that you require to be a successful manager. It has been difficult to choose the final 12 from the many hundreds that I read, but in the end I selected those that I thought would be most useful to a busy manager. The quotations are arranged into five groups. Quotations:
- 21 to 23 deal with the nature of management and the role of the manager.
- 24 and 25 are about when you should recruit staff and what you need to look for.
- 26 and 27 offer advice on managing people.
- 28 to 30 consider how to monitor performance.
- 31 and 32 explain why staff training and development are essential if ...
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