MODEL 66

SHEWHART’S PLAN, DO, CHECK, ACT (PDCA) IMPLEMENTATION MODEL (THE FIRST 11)

Use this to monitor the roll-out of decisions and to fine-tune outcomes following implementation.

It is still the case that many organisations invest a huge amount of time, effort and money in making decisions but then fail to do any post-implementation analysis. It’s almost as if they don’t want to know the result. This head-in-the-sand approach means that organisations miss a great opportunity to learn from their actions.

Shewhart devised his Plan, Do, Check, Act Model in the 1930s and Edwards Deming used it widely as a means of embedding the culture of continuous improvement in organisations. However, it can also be used to monitor the implementation of ...

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