CONCLUSION

If you read this book in a couple of sittings you may be feeling slightly overwhelmed by the number of problems that a manager can face. Don’t be. The questions discussed are those faced by a manager over the course of their career. You’d be very unlucky indeed to find them all landing on your desk at once, or even within a year.

You also need to remember that there is no such thing as the perfect manager – although I have met one or two who thought they were. Such people usually have very little insight into their own strengths and weaknesses and – as Winston Churchill (among others) described them – ‘They are [usually] not fit to manage a whelk stall’.

To become the best manager you can be, you have to be true to yourself, your beliefs ...

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