QUESTION 26
HOW CAN I TURN AROUND AN UNDERPERFORMING GROUP OF STAFF?
Why it’s important: Whether it’s a project team or the group of people you manage every day, it’s essential that your staff act as a team if you and they are to be successful.
Douglas McGregor, author of The Human Side of Enterprise, identified the features of ineffective teams. Nearly every problem you encounter with your team will fall into one of the following categories.
FAILING TEAMS:
Are dominated by their manager and have little autonomy in how they manage their work.
Are disinterested and bored by the work they are doing.
Lack a clear set of targets and objectives.
Are dominated by the views of one or two key people in the group.
Show little respect for team members or what ...
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